Hardware and Software Requirements
There are no special hardware requirements for members to access our website
Any electronic device with latest version of browsers (IE 11 or greater, Chrome, Firefox or Safari).
Your browser must be configured as follows:
- Strongly Recommended—add My Health Toolkit® to your trusted sites.
- Cookies must be enabled.
- Pop-up windows must be enabled.
For viewing the below features using Internet Explorer, it is required to have latest version of Adobe reader installed.
- Authorization Status
- IRS documents
- Summary of Benefits
- Explanation of Benefits (EOB’s)
- Benefit Booklets
For more details about the support of Adobe reader to read PDF documents, please refer to https://helpx.adobe.com/acrobat/using/display-pdf-in-browser.html.
Mobile App Requirements
Our mobile app currently supports Android 4.4 (KitKat) and above, and iOS 10.3 and above.