Hardware and Software Requirements

Hardware Requirements

There are no special hardware requirements for members to access our website

Software Requirements

Any electronic device with latest version of browsers (Edge, Chrome, Firefox or Safari).

Browser Configuration

Configure your browser as follows:

  • We strongly recommend you add My Health Toolkit® to your trusted sites.
  • JavaScript must be enabled.
  • Cookies must be enabled.
  • Pop-up windows must be enabled.

We recommend having the latest version of Adobe Acrobat Reader installed to view:

  • Authorization Status
  • Tax Documents
  • Summary of Benefits
  • Explanation of Benefits (EOBs)
  • Benefit Booklets

Mobile App Requirements

Our mobile app currently supports Android 5.0 (Lollipop)  and above, and iOS 11.0 and above.